Shipping policy

Shipping

Ships within 24h from our U.S. warehouse. Orders placed before 2 PM ET on a business day leave the same day; later orders leave the next business day.

Free U.S. shipping on every order. Delivery takes 2–5 business days to the contiguous United States. Alaska, Hawaii and U.S. territories take 5–10 business days.

You'll receive a tracking link by email as soon as the carrier scans your parcel. If the link hasn't updated in 3 business days, email support@getdigrig.com and we'll chase it for you.

Holiday delivery

For delivery before December 25, order by December 18. Later orders still ship within 24h, but we can't promise the carrier's timing during peak week.

Lost or damaged in transit

If your parcel arrives damaged, or the carrier marks it delivered and it isn't there, contact us within 7 days and we'll replace the order at no cost.

International

We currently ship within the United States only.

Questions: support@getdigrig.com · DigRig is operated by H-Y Group Company LLC, 12 Daniel Road, Suite 318-510, Fairfield NJ 07004, United States.